SHIPPING

Allow 7 to 10 days. All physical items pass to you upon delivery by the mail carrier.

RETURNS AND REFUNDS

Refunds and returns can only be processed when eligible items are returned using the Appropriate Method shown here:

Damaged Product.  If your product arrives damaged due to mishandling by any third party carrier, you must take pictures of the damage and send to [email protected] within 60 days of the purchase; along with details of your purchase and the method of payment.

If you’re not satisfied with your purchase.  You may return the item for a refund, provided the item is returned in the same exact condition as when it first arrived. We will issue a refund for the purchase price of the item, plus any applicable taxes to the original form of payment, for items returned within 30 days after delivery date. You will be required to pay for return shipping. Shipping charges are non-refundable.

Incorrect Product.  If you are sending us a return request because you were not sent the item(s) you ordered, please indicate this in your message to [email protected] and indicate what item(s) you were supposed to receive so we know how to process the return and promptly get you the correct product(s).

Required Information For Returns.  You must provide detailed and accurate information to facilitate efficient processing. Information needing to be included are: any e-mails, proof of credit card receipt used to make the purchase, your name, e-mail, your physical address and the product description and date of purchase.

Note: If your return is shipped after the timeframes indicated above, we regret that we cannot issue a refund or send the merchandise back to you. 

Without confirmation from a proof of purchase printout, we cannot process your return and you will not receive a refund.

THERE ARE NO RETURNS ON PURCHASES OF INDIVIDUAL POEMS

Send Returns to: 

Opal Egg Productions, LLC

32 N. Gould St.

Sheridan, WY.  828O1