Privacy Notice

We know you care how information is used and shared. This Privacy Notice describes the collection and processing of any personal information through The Opal Egg Production website and you are consenting to the practices described herein. The Opal Egg Productions’ website automatically collects personal information in order to provide and continually improve its products and services.

• We receive and store information you provide and can choose not to provide certain information, but then you might not be able to take advantage of our services.
• We automatically collect and store certain information about the purchase of our products and services; including information about any interaction with them. Certain types of information are received when using your web browser or device. We use information to correct our records and to deliver your next purchase more easily. Information we receive is for Opal Egg Productions to operate efficiently, and to provide and improve the products and services we offer customers.

These include:

• Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products/services/memberships, and promotional offers.
• Provide and troubleshoot for quality improvement. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of all services and products.
• We use personal information to recommend features, products, and services that may be of interest to you; identify your preferences, and personalize your experience; including any correspondence or communication, inclusive of newsletters, by phone or email.
• Comply with legal obligations. In certain cases, we collect and use personal information to comply with all state laws.
• Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud in order to protect the security of all customers.

 Does Opal Egg Production Share Personal Information?
Information is an important part of our business and we do not sell any customer’s personal information to others.

• Third-Party Service Providers: We may have other companies and/or individuals perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results for processing payments, transmitting content, assessing and managing credit risk, and providing customer service. These third-party service providers may have access to personal information needed to perform their functions, but may not use it for any other purpose.
• Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through Amazon Services. For example, you can order products from third parties through our stores, download applications from third-party application providers from our App Store, and enable third-party skills through our Alexa services. We also offer services or sell product lines jointly with third-party businesses, such as co-branded credit cards. You can tell when a third party is involved in your transactions, and we share customers’ personal information related to those transactions with that third party.
• Normal Business Activity: As we continue to develop our business, customer information is generally a business assets but remains subject to the promises made in this Privacy Notice.
• Protection and Others: We release account and other personal information when we believe release is appropriate to comply with the law; or to protect the rights of our users. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Our customers will receive notice when personal information might need to be shared with third parties, and you will have the opportunity to choose, or not to share the information.
• Secure Information: We designed our website with security and privacy in mind. And work to protect the security of your personal information during all transmissions by using encryption protocols and software.
• We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
• We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.
• Our website provides security features to protect against unauthorized access and loss of data. You can control these features and configure them based on your needs.
• Third-Party Links to Other Websites: We may include links to other websites and apps. Third-party partners may need information about you when you interact with their content and services. It is at your discretion to provide that information, we do not take the liberty of releasing any of your information unless we have consent from you first.
• Communications: If you do not want to receive any emails or other communications from us, please adjust adjust your notification settings.
• In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal information. If you wish to do any of these things, please contact: [email protected]. Depending on data choices, certain services may be limited or unavailable.

California Consumer Privacy Act
To read additional disclosures required under the California Consumer Privacy Act please visit:  https://oag.ca.gov/privacy/ccpa

What Information is Collected?

You provide information to us when you:

• search or shop for products or services in our store
• place an order
• through a service or application on a device
• provide information to your account or when shopping with us
• talk to or otherwise interact with our staff
• upload your contacts
• provide data with access permission, for, or interacting with the website or its services
• communicate with us by phone, email, or otherwise
• complete a questionnaire
• provide reviews
• notifications or messages sent to the Company email address
• provide identifying information such as your name, address, and phone numbers
• payment information
• your age
• your location information
• your IP address
• provide other people, addresses or phone numbers when you disclose in your Communications with the Company
• provide any email or addresses of your friends and other people you sent gifts to
• have reviews and emails
• provide mages or videos collected or stored in connection with Opal Egg Productions
• provide information and documents regarding identity
• provide financial information

Automatic Information – Examples of information collected:

• Internet protocol (IP) address used to connect your computer to the internet
• Email address or telephone number, if provided
• Contact information
• Device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures
• Other metrics (e.g., the occurrence of technical errors, or your interactions with the Company
• Your purchase and content history, including date and time; products viewed or searched for; page response times, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
• When you shop in our store
• We may also choose to use device identifiers, cookies, and other technologies on devices or applications to collect browsing, usage, or other technical information.

Information from Other Sources

Examples of other information we receive include:

• Delivery and address information from carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily
• Account information, purchase or redemption information, page-view information, information about your interactions with products and services
• Search results and links, including payments and purchases
• status of recent orders (including subscriptions)
• your complete order history
• personally identifiable information (including name, email, password, and address book)
• payment settings (including payment card information, promotional certificates and gifts
• email notification settings
• recommendations and products you recently viewed
• shopping lists and gift registries
• your content, devices, services, and related settings, and communications
• content that you recently viewed
• any product Reviews, Recommendations, or Reminders

Information You Can Access:  You can have access to your account or any information, provided upon request.

Are Children Allowed to Purchase Products?

Products for purchase by children. If you are under 16 years of age, you may purchase our products and services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the prior consent of the child’s parent or guardian. For more information, please see our Children’s Privacy Disclosure.

Children’s Privacy Disclosure

Children’s privacy is important. This disclosure describes how we handle personal information we collect from children under the age of 13.

What, If Any Personal Information Does Opal Egg Productions Collect From Children?
We offer poetry products and in some cases know a child may want to use our services. In these situations, children may share and we may collect personal information that requires verifiable parental consent under the Children’s Online Privacy Protection Act (collectively, “Child Personal Information”). Child Personal Information could include, for example, name, birthdate, contact information (including phone numbers and e-mail addresses), voice, photos, videos, location, and certain activity and device information and identifiers (such as cookies, device serial numbers, and IP addresses). Our Privacy Notice describes what information we collect that is not a Child’s Personal Information.

Child Personal Information
We use Child Personal Information to provide and improve our products and services, including personalizing offerings and recommendations for children, communicating information, enforcing parental controls, and giving parents visibility into how their children use our products and services.

A Child Sharing Personal Information
We share Child Personal Information only as described in our Privacy Notice. Your child may be able to share information publicly and with others depending on the products and services used. Parental guidance is the absolute criteria that OEP follows, recommends and insists upon.

What Choices Do I Have?
You choose whether to give us permission to collect Child Personal Information from your child. If you have not given us permission to collect Child Personal Information. We do not knowingly collect, use, or disclose Child Personal Information without parental or guardian permission.

Cookies and Identifiers: To enable our system to recognize your browser or device and to provide and improve, cookies and other identifiers are utilized. For more information about cookies and how we use them, read our Cookies Notice. If you want to browse our website without linking the browsing history to your account, you may do so by blocking cookies on your browser or accepting new cookies or other identifiers. Because cookies and identifiers allow you to take advantage of some essential features, we recommend that you leave them turned on. 

Cookies Notice

Cookies, pixels, and other technologies (collectively, “cookies”) are to recognize your browser or device, learn more about your interests, and provide you with essential features and service for additional purposes, including:

• Recognizing you when you sign-in which allows us to provide you with product recommendations, display personalized content, recognize you as a member, enable you to use 1-Click purchasing, and provide other customized features.
• Keeping track of your specified preferences which allows us to honor them and as whether or not you would like to see othr interest-based poems or chapbooks; delivering content relevant to your interests.
• Keeping track of items purchased.
• Conducting research and diagnostics to improve our content, products, and services.
• Help in preventing fraudulent activity and improving security.
• Cookies will allow you to take advantage of some of Opal Egg Productions’ essential features. If you block or otherwise reject our cookies, you might not be able to add items to proceed to Checkout, or use any product or service that require you to sign in. Approved third parties may also set cookies when you interact with. Third parties include search engines, providers of measurement and analytics services, and social media networks. Third parties use cookies in the process of delivering content relevant to your interests. You can manage browser cookies through your browser settings. The ‘Help’ feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies will expire. If you block all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit our site and some features and services may not work.